WHY PARTNER WITH CICON?
UNLOCK REVENUE
Increase your mail-order bookings with free access to new digitally savvy customers seeking repair services online.
SHOWCASE CRAFTSMANSHIP
Join an exclusive network of artisans providing quality repair services for luxury footwear owners and brands.
SUSTAINABILITY
Enable responsible consumer behavior by extending the life of their shoes and reducing their carbon footprint.
HOW WE WILL WORK WITH YOU
REGISTER TO GET MAIL-IN REPAIR ORDERS
Join our network of repair experts and start receiving mail-in orders from remote customers – for free! And power your e-commerce business with CICON, allowing your customers receive instant estimates and book their repairs online.
RECEIVE & PROCESS ORDERS IN 5 STEPS
Receive Order via Text
You'll receive a text/email with a new order number, item images, requested repairs, and offer price with a link to confirm, amend, or decline the job.
Confirm Service Price
If you amend the price, you’ll receive a second SMS with updated order details after the customer either pays or declines the difference.
Receive Items by Mail
When the items arrive by mail, you can contact the customer if further clarification is necessary, then begin the repair.
E-COMMERCE FOR YOUR REPAIR BUSINESS MADE EASY
Receive Order via Text
You'll receive a text/email with a new order number, item images, requested repairs, and offer price with a link to confirm, amend, or decline the job.
Confirm Service Price
If you amend the price, you’ll receive a second SMS with updated order details after the customer either pays or declines the difference.
Receive Items by Mail
When the items arrive by mail, you can contact the customer if further clarification is necessary, then begin the repair.
Ship Items Back
Once customer approves the repair, you’ll receive updates to your order dashboard and a shipping label to return items to customer.
Complete Repair
Once finished with the repair, upload images of the restored items into the link provided for customer to review/accept.
E-COMMERCE FOR YOUR REPAIR BUSINESS MADE EASY